Privacy Policy

We care about your privacy at MissTerneat.com and will do everything we can to keep your personal information safe. When you use our website and services, this Privacy Policy explains how we gather, use, and protect your information.

1. Information We Collect

We may collect the following types of personal information:

• Name, phone number, and email address
• Address of the service location
• Information and preferences for booking
• Information about payments (processed securely through third-party gateways)
• Information about how people use the website (through cookies and analytics tools)

2. How We Use Your Information

We use your information to:

• Make reservations and clean your home
• Send you updates and confirmations about our services
• Make our website and user experience better
• Answer questions and requests for help
• Send you promotional offers (only if you agree)

3. Data Security

We protect your data with encryption that is standard in the industry and secure servers. We never keep payment information on our servers.

4. Sharing of Information

We don't rent or sell your personal information. We might share your information with:

• Trusted service providers (like the cleaners who come to your house)
• Payment gateways (to process payments)
• The government or legal authorities if the law says we must.

5. Your Rights

You can:

• Ask for access to your data
• Ask us to delete your data
• Stop getting marketing messages at any time

6. Cookies

We use cookies to make your browsing better and to look at traffic. You can change the settings for cookies in your browser.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please email us at support@missterneat.com.